Returns: If not happy, just send it (them) back. I want the buyer, that’s you, to be happy.
Shipping: It’s $6.00 flat, regardless of the size of the order, and done by mail, Priority Mail that is.
Refills: I send the manufacturer superior ink and it’s black. The refill has a silicone carbide tip, not stainless steel. This means it will write even over a grease smudge or Scotch tape.
Packaging: The pens come with a full color insert with information about the pen and an extra refill.
Special Gift Package: This is offered at cost for those giving special gifts. It’s pictured here, has full color printing inside telling a little bit about the process, how to order refills, and even a joke at the bottom. Oh, and an extra refill as well.
Policies / Special Pen Packaging